Next-Gen Workforce
Next-Gen Workforce
Many retailers have already felt the wrath of Gen Z as consumers. They are informed, equipped and have the highest of expectations. With the oldest now 19, Gen Z will soon become a key player in retailers’ talent strategies as well, and the moment of truth will arrive: will Gen Z, the true digital natives with “anything is possible” and ultra-ambitious attitudes.
Next-Gen will want laser focused attention, speedy delivery, speedy issue resolution and focus on trends that will change montly.
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